COVID-19 Community Resources

Looking for Help?

The Washington State Department of Financial Institutions has put together this list of resources to support those economically impacted by the COVID-19 emergency. 

Governor Jay Inslee has called on all public utilities in Washington state to suspend shut-offs, waive late fees for out-of-work customers, and expand bill assistance for economically impacted customers.

  • City of DuPont - As of March 19, 2020, the City of DuPont has waived all utility billing late fees until the declaration of local emergency is lifted, put a moratorium on all utility shut-offs for delinquent payment until the declaration of local emergency is lifted, and any utility customer unable to pay City utility bills as a result of financial difficulties arising from the COVID 19 pandemic shall be allowed to enter into a deferred payment agreement.  
  • Do you have a past due water/stormwater balance? We have noticed there are a considerable amount of households that have past due balances.  We are taking this opportunity to reach out to residents about these past due balances.  Yes, the Governor has extended the proclamation that prevents late fees and shuts offs through April 30, 2021, but once this date passes or the proclamation is lifted, the City of DuPont is required to follow the rules and regulations outlined in DuPont Municipal Codes.  This will include late fees and shut offs for households with past due balances this is per DMC 17.02.050 and 17.02.060. 

    For those of you who have a past due balance, we encourage you to pay any amount towards your outstanding debt.  Even a few small payments during this time will help keep your balance at a more manageable level in anticipation of the Governor’s proclamation deadline, which will require the City to collect the entire outstanding balance by a specific due date.   

  • Puget Sound Energy - Bill Payment & Weatherization - We offer two programs for residential customers to help pay your electric or natural gas bills. Eligibility is based on your household income and the number of people that live in your home.  
  • Please see our Utility Assistance Page for more information.

 How You Can Help

If you are able, please support relief efforts to help support our community. 

  • Bloodworks Northwest (800-398-7888): Local blood supply is in danger of collapse. You can donate blood by setting up an appointment with Bloodworks Northwest.
  • American Red Cross: There is no known end date in this fight against coronavirus and the Red Cross needs the help of blood and platelet donors and blood drive hosts to maintain a sufficient blood supply for weeks to come.
  • Volunteer as an Emergency Health Practitioner: Health practitioners must be be registered with the Department Health an registered as an emergency volunteer to qualify. 
  • UW Medicine Support: In this moment of tremendous community need, we are grateful for your caring support of the UW Medicine Emergency Response Fund. Gifts are urgently needed to ramp up COVID-19 testing, provide care for the most vulnerable, coordinate the state’s emergency response, support research, and provide lifesaving equipment and resources to ensure the health and well-being of our patients and clinical teams. 
  • Food Banks: Food banks are essential and continue to operate during the pandemic. But they rely on volunteers to keep their doors open. And many volunteers are over 60, meaning they must remain safely quarantined at home.  
  • United Way Pierce County: Donate to support urgent human service needs in the Pierce County community.
  • Pierce County Humane Society: The main effort is to move as many pets into forever homes or foster homes throughout the coming days and weeks. Same day adoptions and fosters needed. 
  • The State of Washington is seeking to fill shortages of specific personal protective equipment (PPE) and infection-control products.
  • Support small businesses, shop local.

Helpful Resources

Washington State Department of Health Public Health Connection Blog

Tacoma-Pierce County Health Department: Your Reliable Source Blog

Help for People Impacted by COVID-19